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Store Policy


Buying: How do I purchase?

Step 1: Subscribe for Digital Publications

Before making a purchase, please visit OGP' Stories to ensure that your collection idea is valid. Except in cases when it suits your preferences, we never suggest that you buy and invest without doing your research. You should identify your passions. Subscribe to one of our e-catalogs or Collectors' eMagazines to learn more about the market.

Browse the global showrooms of OGP online to find a specific item or to discover what's available in your area of interest. To start your search, type a word or phrase into the search box in the top right corner of the page.

View our list of upcoming events and perform a search by calendar. There are thousands of collectors at OGP who collect  contemporary art, master paintings, Asian art, fine jewelry, antiques, sculptures, coins, stamps, etc. Many people who share your interests will attend the same events. In-person conversations with experts are also possible at select events.



Step 2: Sign up

Creating an online account is the next step in joining the OGP. So that you never miss a story or piece of information in your area of interest, sign up to get email through your online account. Participating in member events throughout the world, receiving free courses and guides, following deals, and getting customised notifications about future unique or exceptional items are all advantages of having an online account. 

Additionally, online conversations with OGP staff members result in quicker expert responses. We may customise our services to meet your needs and improve your overall experience if you have an online account.



Step 3: Payment

When you pay for an item at OGP, you should receive an email from post-sale services and an invoice from the seller confirming the transaction.

Please be aware that it may take up to 48 hours for all transfers to appear in our systems. Our Post-Sale Services team will be pleased to help you if you need any assistance with the payment process.



Step 4: Shipping

Please review the shipping details for the many shipping alternatives offered by transport. Take note that all items are shipped directly to you from the vendor; OGP do not offer storage for items unless it is necessary for the event.

More: Shipping and Return Policy


Selling: What features do the plans that OGP has released proportion?

The choice of eCommerce Plans depends on your specific needs. We currently offer three types: Consignment, Marketing and Publicity, and Private Sales.


Consignment is for those of you who already have some items in your inventory, such as past unused collections or fast-moving items. Your items can be posted in our store, and we'll match your items to our eMagazine and social media, which will make your items more visible to our members, subscribers and followers.


Marketing and Publicity is suitable for those of you who have a private label, or if you own an item that has not yet been discovered for its value and you need to raise the commercial value and market awareness higher than you currently have, then our experienced international team of experts can assist you in advancing your plan to achieve the desired goal.


Private Sales are suitable for high-end items. (See past auction results) If you have an item to sell, or would like to purchase please contact OGP, our private sales specialists, valuers and art brokers are available for visits throughout the year.


Please also check out the Collectors’ Club and Services or contact us for more details.


Selling: How is the cost of items purchased through the OGP online Store calculated?

Regardless of the option you choose, once the item is sold on the online Store, we will charge an additional 8% commission. OGP acts as a third party platform to protect the interests of both buyers and sellers. We will not notify the seller of the shipment until we have confirmed receipt of the payment, and we will also pay the seller for the item only after the buyer has received it to ensure a successful deal. The online Store is only used to collect orders and the items will be kept by you and will not be claimed from you for any reason. We also accept management of items with the authorization of the buyer and seller if the item has special case or is of high value.


Please note: Integrity is of the utmost importance. Since this is an online transaction, please be sure to ensure the authenticity and integrity of the data, which includes, but is not limited to: item descriptions, details, pictures, prices, taxes, insurance, shipping, returns and problem handling. Please avoid disclosure and legal issues due to unclear descriptions. If your item description does not match the actual item condition, OGP reserves the right to remove your item information and seek financial compensation from you for any damages you have caused.


Selling: Why are there no fees for Appraisals & Valuations and Purchasing Agent in the service content?

Usually private sales and purchases are usually of higher value, so we have to be very careful.


Both private sales and purchases are a complex and systematic workflow. The value of the item needs to be appraised first before valuing it. We recommend the Gemological Institute of America (GIA) for jewelry, and we recommend the China National Cultural Relics Appraisal Commission for porcelain. All results must have a certificate from an authoritative accreditation body. After the authenticity of the certified items, (if you have an authoritative certificate, we will quickly verify the item and its certificate.) 


Our expert team will conduct value evaluation and sales operations based on the appraisal results and existing market conditions. In order to ensure that the value of the commodity will provide clients with accurate evaluation reports and investment advice. On this basis, we will negotiate and negotiate for clients, and finally ensure the smooth completion of the transact.


In order to guarantee that your objectives are achieved, OGP will also assist you in entrusting your items to a trustworthy auction house.


Please be aware that all estimations are merely estimates and could change when an expert examines them personally. The party requesting an estimated value must be the legal owner of any property submitted through this service.


Selling: How can you get a refund when I paid but then change my mind?

eCommerce Plans

We will issue an unconditional refund within a week (7 days) so you have time to think about it. However, all work will start on time after a week, and you'll also get our calendar and work plan; at that point, we'll stop issuing refunds.

Items sold in the Store
Please check Return Policy

Private Sales

Please don't be hesitant to get in touch with OGP. We'll work with you and the seller to reach a satisfactory solution.

Payment Methods
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